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Adjustment reasons are reasons for Void, Paid In, and Paid Out. Adjustment reasons can also be applied to Discounts, so you can create a generic discount (i.e. “Manager Comp”) with multiple pre-defined reasons attached to it (i.e. “Customer Didn’t Like”, “Item Overcooked”, etc.)
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Creating an Adjustment Reason
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Tap Adjustment Reasons Select the New Item (+) button, at the bottom of the left panel, to create a New Reason Enter the appropriate verbiage for the Text Select the corresponding Adjustments (General and/or Discounts) Applies To (General) Applies To (Discounts)
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Adjustment Reasons Assignment
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Create a new Adjustment Reason Assign the Adjustment Reason to applicable Adjustments (see step 3 above) Verify the Adjustment Reason functions via the FOH (this is done by creating a test order and adding a discount to an item, voiding an item or paid in/out) Tap the item to apply a discount to Tap Add Discount in the Item Commands menu Select the Discount type Set Discount Percentage Verify that the Adjustment/Discount Reason is shown
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Image on the right shows process of adding a discount to an item
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