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  1. Press Menu

  2. Press 6 for Communication

  3. Key-in the password (today's date- MMDDYYY) and then press Enter

  4. Press 7 for LAN Parameters

  5. Press 1 for LAN Type

  6. Press 2 for Static (or 1 to switch back to DHCP)

  7. Enter in the appropriate static addresses (IP Address, Subnet Mask, Gateway IP, DNS IP, Ping address)

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Note: If you still get Connect Error after switching to static IP or after completing a download on static IP, make sure the DNS server is configured on the file (BroadPOS) and in the terminal. To do so, please contact support.

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To run a ping test

  1. Press Menu

  2. Press 6 for Communication

  3. Key-in the password (today's date- MMDDYYY) and then press Enter

  4. Press 7 for LAN Parameters

  5. Press 6 for Ping

  6. By default www.google.com will be listed, press Enter to run the test

    • If the terminal connects to Google.com, the word “Success” will appear

    • If the terminal fails to connect to the Google server, the words “Ping Failed” will appear

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