...
Action | Display | ||
|---|---|---|---|
Messages submitted through your website have the subject line “A Customer Sent You a Message”. They are sent from no-reply@spoton.comvia sendgrid.softlayer.com and begin by letting you know the message comes from a customer and not from a SpotOn representative. Most likely these are messages from legitimate customers, but we recommend caution when these emails ask you to take some action other than providing information about your services. |
| ||
Potential scammers may try to impersonate SpotOn using the contact form on your website.
|  | ||
Do not open links to websites you do not know. Official SpotOn links include the domain name spoton.comwithout hyphens or special characters. Elements before the domain are separated by a dot and elements following it are separated by a forward slash.
|  | ||
Always think twice before disclosing sensitive information such as bank account numbers, credit card information, or social security numbers, specially via email or external links. |  | ||
Fraudulent emails contain several phrases in caps that try to create a sense of urgency or ultimatum. These are designed to make you act impulsively without considering the reliability of the message. |  | ||
A common phishing attempt is a notice of domain termination asking you to provide payment information. If you own a domain with SpotOn, we will automatically renew it for you as long as you remain our client. If you purchased your domain with a third-party (GoDaddy, Google Domains, etc), please contact them directly. If you have further questions regarding your domain or the authenticity of an email, contact us. |
...