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Please see WiFi & Cellular Connections / Request Timed Out for a detailed troubleshooting guide.
Can I be notified when reservations are made?
Unfortunately, that is not a feature we offer at this time.
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How do
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Add only the name portion of the link, i.e., https://www.facebook.com/BusinessName
I
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Unfortunately, we do not offer iPads.
How do I change the minimum time before a reservation auto cancels?
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Make sure your WiFi Required Printer is plugged in and turned on
Make sure both your WiFi Required Printer and your iPad are connected to the same WiFi node
Go to the SpotOn Reserve Host App, Main Floor View and click on the colored Avatar with the initials in it in the upper right hand corner
Select Printers from the menu
Tap the printer brand you are connecting to (Epson or StarMicronics)
The App will search out your printer and connect to it
Press the printer located to close the window
Can I add a message to my website requesting guests with larger parties call the restaurant?
Log in to the SpotOn Reserve Web Portal
Go to Settings > Profile
Click the edit (pencil) icon in the Restaurant Details box
- Add the desired message in the Descriptions box
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