Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Quick Links

Table of Contents

Saving customer information is useful for services such as take out orders, venue rentals, and even Online Ordering.

Create a Customer (BOH)

Action

Display

  1. Tap the Customers icon

  2. Tap the New Item icon ( + ) to create a new Customer

  3. In the General Information text fields input Customer details

    • First Name

    • Last Name

    • Email Address

    • Phone Number

4. Tap ( + ) New Address to input Customer address and/or phone details (Optional)


Create a Customer (FOH)

Action

Display

  1. Tap the Show Commands button in the Command Bar, then select Customer Info button. (Depending on the settings, you may be able to tap the Customer Info button from the Command Bar)

    • Close the on screen keyboard that appears by tapping the X in the upper right corner

2. Tap New Customer

3. Input the customer details in the Edit Customer window

  • First Name

  • Last Name

  • Email (Email is optional and not required for a customer attachment to an order)

  • Phone

  • Notes (Optional)

4. Click Accept

You may have to close the on screen keyboard to see the Accept button

Info

If this is for a pickup order, you can then attach the customer to an order using the Attach to Order button

5. To add an address for this customer, tap the New Address button

6. In the Edit Address window, input the customer address

  • Street

  • City

  • State

  • Zip

  • Phone

7. Tap Accept

Info

Now that an address has been added, the user may attach the customer to an order using the Attach to Order button


Locate a Customer (FOH)

Follow the below steps to verify the new Customer has been added correctly and is appearing in the Front of House selection.

Action

Display

  1. Tap Show Commands button

  2. Tap Customer Info button

  3. In Search field search for Customer with any of the following:

    • First Name

    • Last Name

    • Email Address

    • Phone Number

  4. Hit Enter to search

  5. Tapthe newly populated Customer to select

  6. Tap Customer Details to view Customer

Info

When the customer is located they can then be attached to an order using the Attach to Order button


Attach Customer to Order (FOH)

Coming Soon