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Action

Display

  1. Click the User Icon in the upper right to access the drop down menu

  2. Select Account Settings

  3. From the options on the left, select Loyalty & Deals

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Creating Deals

Sign Up Deal

This is a one-time offer to incentivize customers to share contact details with your restaurant in exchange for a reward.

Action

Display

  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit 

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2. Input a Name for the Sign Up Deal

3. Select the Expiration

4. Select if you would like this reward to be instant, or if the guest must first verify their email, and use this reward another time

5. Click Save

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New Customer Deals

Automatically send a thank you offer that encourages new customers to hurry back for their next purchase. Customers will receive this offer via email after their first check-in at your business.

Action

Display

  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit 

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2. Apply a Name to this deal, and set the expiry

3. Set the Frequency

4. Preview the deal, then click Save

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Lapsed Customer Deals

SpotOn makes it simple to identify customers that haven’t checked in for a while, so they can be invited back.

Action

Display

  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit in the Lapsed Customer Deals section

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2. Set the number of days, weeks or months since a customer’s last visit that they would be considered lapsed (Must be 1 or greater)

3. Input the Reward Name and expiry date

4. Select how often you wish to send this offer to the same lapsed customer

5. Preview the deal, then click Save

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Birthday Deals

Automatically send a birthday gift to your customers. Customers will receive this offer on the first day of their birthday month, offer will expire at the end of the month.

Action

Display

  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit 

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2. Provide the Birthday Deal Reward Name, and preview the offer

3. Click Save

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