Quick Links
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Loyalty
The Loyalty tab is where to users can add, adjust or disable any currently offered loyalty rewards. There are sections to show when rewards are being redeemed, as well as who is redeeming them and when. The Loyalty tab is accessed from the Dashboard menu on the right-hand side of the screen, below Marketing.
Total Loyalty Spend & Total Redemptions
This section displays Total Loyalty Spend vs. All Customer Spend, as well as Loyalty Redemptions.
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Redemption Transaction History
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Rewards
The Reward section automatically displays all current, and inactive rewards.
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Create a New Reward
Method 1 - From the Loyalty section of the Dashboard
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Method 2 - From the Loyalty & Deals Settings
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1. Navigate to the Account Settings | |
2. Select the Loyalty & Deals tab 3. In the Redeeming Spots section, click + Add New Reward | |
4. In the New Reward sidebar, input the number of Spots required to redeem this reward 5. Input the appropriate Reward Name 6. Select Save 7. Select Save Changes in the lower right corner done 8. The new Reward will now display at the top of the Redeeming Spots section |
Deleting Rewards
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2. Select the Loyalty & Deals tab 3. In the Redeeming Spots section, click Delete to the right of the Reward you wish to delete | |
4. A popup will display, “Are you sure you want to delete?” 5. Select Confirm Delete to delete |
Loyalty Widget
SpotOn Loyalty clients can now add a customizable loyalty widget to their website, allowing them to grow their customer contact list. This self-service feature empowers customers to sign up for Loyalty Rewards on their own- earning repeat business and increased revenue.
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1. From the Merchant Dashboard, select Loyalty & Deals | |||
2. Scroll down to Loyalty Widget | |||
3. Enter the desired text into the Text field
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4. Check the Color of the Text box to change the widget’s font color. Choose from a preselected color or enter a custom color 5. Check the Color of the Background box to change the widget’s background color. Choose from a preselected color or enter a custom color | |||
6. From Position, choose between having the widget appear in the lower left or right of the website | |||
7. Once all needed changes have been made, select Copy on the right side of the screen to copy the HTML code, which can then be added to the website | |||
8. The new Loyalty Widget will now display on the website |