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Quick Links

Table of Contents

Pause Online Ordering (FOH)

Pausing online ordering will hide the online menu and prevent customers from placing orders for the desired time of the pause.

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Action

Display

1. In the FOH, tap Show Commands in the Command Bar to access the Select Command… menu

2. Tap the Online Ordering Pacing button

  • This will open the Pacing Schedule Screen

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3. On the left panel, there are two tabs, tap the second tab titled Pause Online Ordering

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4. Select the desired option:

  • Pause indefinitely

    • This will require Online Ordering to be un-paused when the restaurant is ready to resume taking online orders

  • Pause for a set amount of time

    • If this option is selected, scroll up or down in the Hours and Minutes columns to indicate how long to pause Online Ordering

5. Tap Set

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Info

If the Pause is set for a specific amount of time, a countdown timer will display with the time remaining until online ordering resumes

You have the options to:

  • Resume Online Ordering Now

and

  • Modify time

If the Pause is indefinite you will only have the option to Resume Now

6. Tap Done to exit

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  • When Online Ordering is Paused, there will be a green banner at the top of the screen to indicate this

  • Tap the green banner to access the Pause Online Ordering screen to edit or resume online ordering

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