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Transactions
All prior transactions (from both the Virtual Terminal, as well as the SpotOn Payments app) will be shown in chronological order by default. However, there are many ways to search and manipulate the list in order to find certain transactions, from the Search bar to the Filter settings.
Transaction History List
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Search Transaction History
There are multiple ways to search the Transactions list, such as the Search bar, selecting a specific time frame, or even by transaction status.
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Search Bar
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Filter
2. In Transaction Status, you can narrow the search by selecting one or more statuses 3. Click Apply Filters to search 4. Click the Transaction ID, or Details,to view Transaction Details
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Sort by Column
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Viewing Individual Transaction Details
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Transaction Status
Status | Authorized | Completed | Declined | Refunded | Voided |
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Description | Approved by the issuing bank, but not yet settled. | Posted transaction, the merchant has been paid and the credit or debit card has been charged. Also displays for cash transactions. | Transaction declined by the issuing bank and was not processed. | Original transaction has been refunded in full. | The transfer of funds from the customer’s account to the merchant has been cancelled. |
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