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The Loyalty & Deals settings are located in the Account Settings of your SpotOn Dashboard.
Accessing Loyalty & Deals
Action | Display |
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Creating Deals
Sign Up Deal
This is a one-time offer to incentivize customers to share contact details with your restaurant in exchange for a reward.
Action | Display |
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1. Click Edit |  |
2. Input a Name for the Sign Up Deal 3. Select the Expiration 4. Select if you would like this reward to be instant, or if the guest must first verify their email, and use this reward another time 5. Click Save |  |
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New Customer Deals
Automatically send a thank you offer that encourages new customers to hurry back for their next purchase. Customers will receive this offer via email after their first check-in at your business.
Action | Display |
|---|---|
1. Click Edit |  |
2. Apply a Name to this deal, and set the expiry 3. Set the Frequency 4. Preview the deal, then click Save |  |
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Lapsed Customer Deals
SpotOn makes it simple to identify customers that haven’t checked in for a while, so they can be invited back.
Action | Display |
|---|---|
1. Click Edit in the Lapsed Customer Deals section |  |
2. Set the number of days, weeks or months since a customer’s last visit that they would be considered lapsed (Must be 1 or greater) 3. Input the Reward Name and expiry date 4. Select how often you wish to send this offer to the same lapsed customer 5. Preview the deal, then click Save |  |
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Birthday Deals
Automatically send a birthday gift to your customers. Customers will receive this offer on the first day of their birthday month, offer will expire at the end of the month.
Action | Display |
|---|---|
1. Click Edit |  |
2. Provide the Birthday Deal Reward Name, and preview the offer 3. Click Save |  |
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Loyalty Widget
SpotOn Loyalty clients can now add a customizable loyalty widget to their website, allowing them to grow their customer contact list. This self-service feature empowers customers to sign up for Loyalty Rewards on their own- earning repeat business and increased revenue.
Action | Display | ||
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1. From the Merchant Dashboard, select Loyalty & Deals |  | ||
2. Scroll down to Loyalty Widget |  | ||
3. Enter the desired text into the Text field
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4. Check the Color of the Text box to change the widget’s font color. Choose from a preselected color or enter a custom color 5. Check the Color of the Background box to change the widget’s background color. Choose from a preselected color or enter a custom color |  | ||
6. From Position, choose between having the widget appear in the lower left or right of the website |  | ||
7. Once all needed changes have been made, select Copy on the right side of the screen to copy the HTML code, which can then be added to the website |  | ||
8. The new Loyalty Widget will now display on the website |  |