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Table of Contents

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Overview

SpotOn is deprecating SpotOn Retail Premium and Ecommerce on November 30, 2023.

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When is this happening?

November 30th, 2023

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How do I switch from SpotOn Premium to SpotOn Grow or SpotOn Basic?

SpotOn is here to assist merchants looking to switch from SpotOn Retail Premium to SpotOn Retail Grow or Basic with minimal onboarding. Reach out to our Client Experience team to get the process started:

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Info

Switching to Grow or Basic is only for businesses that do not require an Ecommerce solution.
If Ecommerce is not significant to the business, or the Ecommerce service has never been activated - SpotOn can downgrade you to Grow or Basic, saving you the cost difference.

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How do I cancel my subscription?

We understand you may choose to leave SpotOn due to this change and we will assist you in the cancellation process. Please reach out to our Client Experience team:

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How do I export my data?

Looking to export your data? Click to navigate to an article with step-by-step instructions to complete each export below:

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