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Viewing the Seated Party Profile

Action

Display

1. Tap a seated party’s table twice in order to view the Seated Party Profile.

  • This profile will display:

    • Table Number

    • A timer (how long the table has been sat)

    • Party Size

    • Table Flags

    • The ability to return a party to the waitlist

    • View Guest history

    • The ability to clear the table

    • Dining Notes or Permanent Notes

(Video Coming Soon)

Updating Number of Guests in a Party

Action

Display

  1. Tap the seated party’s table twice in order to view the Seated Party Profile

  2. Select the Pencil icon

  3. Select Party Size

  4. Modify the total of guests as needed

(Video Coming Soon)

Add Dining Notes

Action

Display

  1. Tap the seated party’s table twice in order to view the Seated Party Profile

  2. From the Seated Party Profile, click the green New Dining Notes button on the right.

  3. Add notes as needed

  4. Click Save

(Video Coming Soon)

Add Permanent Notes

Action

Display

  1. Tap the seated party’s table twice in order to view the Seated Party Profile

  2. From the Seated Party Profile, click the yellow-orange Add Permanent Notes button on the left

  3. Add permanent notes on the party or guest as needed.

  4. Click Save

(Video Coming Soon)

Modifying Length of Seated Party’s Estimated Time

Action

Display

  1. Tap the seated party’s table twice in order to view the Seated Party Profile

  2. Click Estimated Duration (in blue) to the right of the Party name

  3. Click the up or down arrows as needed

  4. Click Save

(Video Coming Soon)

Table Flags in SpotOn Reserve

Viewing and Assigning Flags to Tables

Action

Display

  1. Tap a seated party’s table twice in order to view the Seated Party Profile.

  2. Flags can be assigned in 3 categories on the righthand side of the screen

    • Section Flags

    • Table Flags

    • Event Flags

    • VIP (represented with a star)

3. Assign as needed and Confirm

(Video Coming Soon)

Updating Table Flags in SpotOn Reserve

Action

Display

  1. Press and hold the In Progress button (knife and fork) to see the names of each party

Guest names will only appear if they originated as a waitlist or reservation and were sat. All directly sat guests will appear as “Anonymous”

  1. Tapping a seated table reveals Table Flag status buttons around the table that can be selected as required:
    -Drinks
    -Appetizers
    -Main Course
    - Dessert
    - Check Dropped
    - Dirty Table
    - Clear Table (in red)

  2. Keep Table Flags Updated throughout shifts to ensure host is aware of tables that will be turning soon or need to be cleared (indicated with the broom icon)

SpotOn Reserve’s 3-color table status system (Blue [available or assigned], orange [meal in progress], and red [ready to clear table]) enables hosts to monitor tables that will be coming available with Smart Table Checks

(Video Coming Soon)

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