E-Gift Cards

Quick Links

E-Gift Cards are part of the SpotOn Order system, and are accessed via the organization’s SpotOn Order home page.

Users can buy gift cards ranging from $10 - $500, which can be used at all locations linked to the same organization (through group ID).

Organizations also have the option to have custom gift card templates, custom themes, and promo gift cards, currently only available on a limited basis.

E-gift cards can be purchased online by a user, after which both the recipient and sender get emails with portal links. If an organization has promo gift cards they go through the same flow, except before checkout they are prompted to enter details for the promo gift card(s) they have received.

Purchasing E-Gift Cards in SpotOn Order Portal

Action	Display
1. Go to the organization’s SpotOn Order site and click on Buy E-Giftcards in the top right corner of the screen
2. Once in the Gift Card portal, users can select the gift card template they want (in this example, we are choosing from the default templates) and fill out the form
3. Fill out the E-gift card information as needed: Gift Card Amount Recipient’s Name Recipient’s Email address Confirm the recipient’s email address Personal message
4. Once the user selects Add to Bag, the gift card will be added to their bag for checkout. From here they can: Edit the gift card Remove the gift card Continue to Checkout Remove all giftcards (if applicable) Add an additional gift card(s) by clicking on the gift card template
5. Once a user continues to the checkout page, they will be prompted to enter their credit card information
6. Once a user clicks Confirm and Pay, they will be taken to the confirmation page. All their gift card details will be displayed From here, users will also have following choices: Back to Menu will take them to the SpotOn Order home page More E-Gift Cards will take them back to the e-gift card portal

Promo Gift Cards in the SpotOn Order Portal

Promo gift cards are given to a user after they have spent a certain amount on gift card purchases.

When the threshold is reached, and the user continues to the checkout page, a modal will appear letting the user know they have received a promo gift card, and will prompt them to edit it.

Action

Display

1. On the e-gift portal, the user will see a banner that says how a promo card can be earned. In this example, we receive a $10 promo card for every $50 spent

In this example, a $100 gift card has been purchased, which earns two promo cards

2. When the user selects Continue to Checkout, they will see pop-up of a proof of the card

3. Users can either send both cards themselves or choose to edit them individually, and they can send the gift card to themselves or to someone else

4. After the promo cards are all added to the bag, the user can check out normally.

Users will not be charged extra for the promo cards.

E-Gift Card Recipient Portal

Action

Display

1. When a gift card is ordered, an email with redemption information is sent to the recipient. By clicking Claim, users are taken to the Recipient Portal

2. Once in the recipient portal, users can:

Print their gift card information
Select Use Now to be taken to the restaurant’s SpotOn Order site
Refresh their card balance
Copy their gift card number
Access the the restaurant’s SpotOn Order link
Access the e-gift card portal link

E-Gift Card Sender Portal

Action

Display

1. When a gift card is ordered, the sender will receive a confirmation email. By clicking Go to Portal, the user will be taken to the sender portal

2. From the sender portal, users can:

See a purchase history of all gift cards purchased by the user
Refresh the balance of active gift cards
Select Another Gift Card to be redirected to the restaurant’s e-gift card portal