Show Commands Menu | SpotOn Restaurant FOH

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Show Commands Menu

The Show Commands menu can be accessed by tapping the Show Commands button located in the lower left of the screen, in the Command Bar

Show Commands Buttons

Button

Function

Button

Function

86 Item List

This gives a printable list of all currently 86’d items

Add Guest

Adds a guest to the currently displayed guest check

Adjust Time Clock

Gives the ability to adjust time punches and clock out employees

Adjust Tips

Allows users to select an order closed with a credit card and add the tip in. These tips will then be totaled on their Closeout Report.

Assign Cash Drawer

Used to assign an employee to a cash drawer - it will only open if that employee does a cash transaction or no sale

Station must be set up to use cash drawer assignments in BOH

Attach Credit Card

Allows the user to attach credit card info to an order to use for payment later

Payment device must be properly configured to use this feature

Batch Credit Cards

Manually batches the SP30 or S300 payment terminal connected to that station

SUPPORT ONLY

Batch History

Shows history of batches of the EMV payment devices

Break

Go on break/Return to work (Job Position Setting)

Caller ID

Utilize Caller ID Screen

Cash Deposits

Ability to add in a nightly cash deposit from the user POS terminal (Job Position Permission)

Clock Out

Clocks out user

Close Outs

Report - Shows each employee's individual closeout that includes all financial information regarding their shift

Customer Info

Database of customers that the user can utilize to add to orders, see historic orders, add an address for delivery, etc

Done With Order

3rd party KDS functionality, typically not used

Driver Manage

If using in-house delivery, this screen assists in managing delivery orders

Email Receipts

Select this to email the receipt on a closed order

Enable Test Mode

Changes a station from normal service to a test station. All orders will be deleted at end of day when rang in on a test station. (Job Position Permission)

End Day

Users can view EOD reports and see if the requirements of EOD are fulfilled

End Day History

Select this to view past End Day Reports

Exact Change

This will close the order out to the cash payment type for the exact amount, as well as open the cash drawer

Gift Card

Use this button for creating a gift card, adding to an existing gift card or when using a gift card for payment

House and Loyalty

Used for legacy loyalty (not used by most) or House Account Payments

Install Browser Extension

Used to update browser extension for payments if not already configured

Item Search

Allows users to search for an item by similar text in the item name

Loyalty

Utilizes SpotOn Loyalty on the POS

Manage Teams

Select this to set up/manage Teams

Modify Last Item

Typically placed on a station type or menu screen, users can utilize this to modify the last item rang in on an order that hasn’t been sent yet

New Order

Brings the user to the menu so the user can start a new order

No Sale

Opens the cash drawer without handling a cash transaction, e.g., getting change for a large bill without a sale taking place

OLO Pacing

Used to pause online ordering or set up online ordering pacing

Paid In

Take a payment that does not show up as sales

Paid In/Out Review

Shows itemized breakdown of any/all paid ins and paid outs for the day

Paid Out

Make a payment that does not show up in sales

  • If a transaction is a Credit Payment type, that transaction will batch with rest of credit card payments for sales. A Paid Out will be paid out of that credit card batch.

  • If a transaction is a Cash Payment type, a Paid Out will subtract the cash paid out amount from the store’s cash balance for the day.

Print

Prints a guest check that is open on the left side of the screen

Print Checks

If an order has multiple checks, this will print all of them

Refresh

Refreshes the user’s POS station and is typically step 1 of troubleshooting potential issues

This does the same as entering 000-111 on the user log-in screen and hitting the checkmark

Rename

Renames the order to whatever name the user enters. This shows up on the kitchen ticket, guest check and list orders screen

Reports

Currently Has No Functionality (Legacy button)

Request Support

Gives users the ability to submit a support ticket through the point of sale

Reset EMV Terminal

Only utilized if needed in conjunction with SpotOn Support assistance

Send SpotOn Tablet Logs

Only utilized if needed in conjunction with SpotOn Support assistance

Set Lead Times

If utilizing lead times for order types, select this to make adjustments on lead times

Set Online Lead Times

If utilizing SpotOn Online Ordering, manually adjust the user pickup or delivery lead times as needed

Station Report

Shows a report of any sales/payments entered through that specific terminal

Toggle Fullscreen

Allows users to toggle the browser in and out of full screen (Job Position Permission)

Unpair SpotOn Tablet

Only utilized if needed in conjunction with SpotOn Support assistance

View Auth Requests

Only utilized if needed in conjunction with SpotOn Support assistance

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