Ticket Commands Menu

Quick Links

1 Ticket Commands Menu
2 Ticket Command Buttons

The Ticket Commands Menu can be accessed by tapping the top of the Order Ticket, displaying on the left hand side of the screen.

Ticket Command Buttons

Button	Function

Button	Function
Add Percentage Gratuity	Use to add percentage tip to guest check prior to payment
Add Fixed Value Gratuity	Use to add a dollar amount tip to guest check prior to payment
Add Discount	Select from applicable pre-programmed discounts; discount applied to entire order
Add Guest	Use to add one guest to order
Add Surcharge	Select from pre-programmed surcharges; surcharge applied to entire order
Attach Credit Card	Captures credit card info and renames order on swipe MSR swipers only
Auto Course	Assigns course number (1) to unsent menu items; will be visible on kitchen tickets
Cancel Changes	Removes all unsent menu items from order
Change Guest Count	Select updated number of guests
Change Type	Select updated order type (e.g., Dine In, Carry Out, etc.)
Close	Closes the order if balance is $0
Combine Orders	Select from other open orders to combine with current order
Customer Info	Find/add customers (contact info, notes, address, order history)
Done with Order	Specific 3rd party integration
Email Receipt(s)	Once an order is closed, use this to email the receipt to the customer
House and Loyalty	Find/add house accounts (if utilized) Do not use to access Loyalty accounts
Loyalty	Find/add Loyalty accounts (if utilized)
Manage	Manage and/or split check(s) by adding guests and moving items
Move to Quick Sale	Use to move an order off the table to quick sale/carry out
Move to Table	Use to assign an order to any open table
Order Details	View the timestamp of each sent item on order
Print	Prints receipt
Quick Send	Use to send items and continue working on the same order
Remove Gratuity	Use to adjust or remove gratuity
Rename	Set order name using onscreen keyboard
Reopen	Use to reopen closed orders
Reprint Requisitions	Use to resend kitchen and/or bar tickets (sends entire order; Reprint will show in red on ticket)
Scheduled Order	Use to create/edit scheduled orders for a later date/time. Minutes Before to Release determines when the ticket is sent to the kitchen.
Release Scheduled Order	Use to override the scheduled release time and manually release a scheduled order
Send	Use to send items and return to the start screen, to access another order
Send to...	Use to send any unsent items to a different existing order
Split by Guest	Use to quickly split guest check by guests
Make Tax Exempt	Removes all pre-programmed taxes from entire order
Transfer	Transfer order to another employee (must be clocked in and eligible to receive order)
Apply Standard Gratuity	Adds pre-programmed standard gratuity percentage to order