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Adjustment reasons are the reasons given for Void, Paid In, and Paid Out. Adjustment reasons can also be applied to Discounts, so you can create a generic discount, i.e., “Manager Comp” with multiple pre-defined reasons attached to it (“Customer Didn’t Like”, “Item Overcooked”, etc.)
Creating an Adjustment Reason
Action | Display |
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1. Select the Adjustment Reasons icon from the main Back of House screen |  |
2. Click the New Item (+) button, at the bottom of the left panel |  |
3. In the General Information section, input the Text for this new Adjustment Reason, e.g., “Kitchen Error”, “Grocery”, “Didn’t like” |  |
4. Select the corresponding Adjustment(s) (General and/or Discounts):
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