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Printing Setup - Receipts
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Print Priority
Print Priority is best implemented in situations where want specific items within a group to print at the top of a ticket, with specific group’s items following that, and so on. This will apply to kitchen ticket printing (requisitions) but does not apply to guest checks.
Example:
Appetizers always print first.
Salads always print second.
Soups always print third.
Etc.
Print Priority Configuration
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1. Log into BOH by following this link 2. To set the print priority for specific items, skip to step 6 of these instructions 3. To set the print priority for an entire group of items, open Menu Item Groups 4. Select the group for which you’d like to set the print priority
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6. To set the print priority, select an item, and scroll down to and expand the section Advanced Settings.
Print Priority for:
When you have some items that have a print priority of 0 but others have 100, 200, etc. The items with print priority of 0 will print FIRST on the kitchen ticket! | |
7. To set the print priority for MULTIPLE ITEMS at the same time:
BE CAUTIOUS when navigating item settings with multiple items selected. Anything that states “variable” or is greyed out and only allows you to clear the selection (modifier groups, subitem groups, etc.) will update ALL ITEMS SELECTED if you make an adjustment to that setting. | |
8. Resulting order on screen (entered in the order shown), kitchen ticket, and guest checks.
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Print Routing
Each Print Route that is setup has one or more corresponding printer groups.
Print Routes are used to send “like” items to the different stations around the restaurant.
Often restaurants will have numerous bars, a kitchen, and “special” kitchen stations where menu items are prepped.
If there are numerous bars then the Bar printer group would suffice and the various routes would be created based off station names, i.e., Bar Left, Bar Middle, Bar Right, etc..
If the restaurant has a complex kitchen with numerous printer groups, then simply more printer groups would need to be created.
Printer groups for the individual special station, i.e., Bar Left.
Printer groups for the combination of stations needed, i.e., (Bar Left / Kitchen / Bar Right) or (Bar Middle / Kitchen / Bar Left)
In conjunction with the combination printer groups create Print Routes that include the needed stations, i.e., (Bar Left / Kitchen / Bar Right) or (Bar Middle / Kitchen / Bar Left)
Print Routing Setup Instructions
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Printer Rerouting
If there is a secure wireless network, you can route a Tablet through a local connection to the terminal to enable printing through a Remote Printer. Please see Tablet Routing for detailed setup instructions.
Conditional Print Routing
Conditional Print Routes are used to ensure the Menu Items with different preparation times can be made and served in a way the ensures food quality. Nobody wants a plate of food where the main attraction is cold because a side item takes longer to prepare. Conditional Print Routes are made so a chef can stage the plating and serving of Menu Items accordingly.
For example, a Customer orders Onion Rings (App) to pair with their Grilled Chicken Salad (Expo/Grill). The problem with making these Menu Items as they are sent is that Onion Rings can take 4-6 minutes to fry, while the Grilled Chicken is likely ready to go during service hours. If the chef were to remove the chicken from the grill after assembling the salad, only a few minutes will have passed. The Grilled Chicken Salad would be moved to the heat lamp while the Onion Rings are still being prepared. This leads to poor food quality.
When Conditional Print Routing is used the chef at the Expo/Grill can see they need to hold off on constructing the Grilled Chicken Salad until the Onion Rings are prepared. This will allow chefs in the kitchen to organize their food service in a way that keeps food fresh and ready to serve together.
Conditional Print Routing Setup Instructions
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Failover Print Routing
A Failover Print Route is an alternate printer route that will automatically print should the default printer fail.
Printer Failover Setup Instructions
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The Default Printer that the new Failover Print Route is created for should not be the first printer in the Failover Print Route |