Loyalty | SpotOn Serve

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Loyalty Rewards

There are two ways for a loyalty account to be added to an Order: the Order View and from Checkout

Action	Display
Tap on Order number
2. Select Loyalty
3. Customers can sign in with their phone number or by scanning QR code from the consumer app or their Loyalty Card with the back camera of the Serve
4. SpotOn Serve will recognize if the guest is a new Loyalty customer and have them sign up with their phone number, or will display an existing Loyalty customer’s rewards Please note that new loyalty accounts have no rewards available, unless there is a promotion for new sign-ups

Action	Display
The Loyalty Account associated with the tab will appear in a banner at the top of the Amount to be Paid screen Select the Loyalty account by tapping on it
2. Select the Reward or Deal the guest wishes to use
3, Select the blue Redeem button in the lower right corner
4. A confirmation of the redeemed reward will display. Select Continue
5. After the reward has been applied, process the remaining balance with the desired payment method 6. The Sale Amount, Rewards Redeemed, Amount Received, Change Due, and any additional rewards earned will appear on the confirmation screen The above information will be printed on the receipt 7. Choose to email or print the receipt