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Modifiers

Modifiers are specific Menu Item ingredients and prep styles that can be used to modify Menu Items. For example, there may be modifiers for individual ingredients like mustard or tomato, as well as prep style modifiers for fried, over easy, chilled, gluten free, etc.

Create New Modifier

Action

Display

  1. Tap the Modifiers icon

  2. Tap the New Item icon ( + ) to create a new Modifier

  3. In the General Information section use the Text Field to name the new Modifier

  4. In the Online Ordering Settings apply any desired settings (optional)

  5. In the Reporting section, select appropriate Report Group (optional)

Assign Modifier to Modifier Group

  1. In the Modifier Groups section select the appropriate Groups the new Modifier will apply to

  2. In the Pricing section, a Price can be applied to the new Modifier if there is an additional cost to add the Modifier to a Menu Item

Modifier Options

Modifiers Options indicate how the Menu Item is to be modified, i.e., extra onion, no onion, onion on the side.

Create New Modifier Option

Action

Display

  1. Tap the Modifier Options icon

  2. Tap the New Item icon ( + ) to create a new Modifier Option

  3. In the General Information section use the Text Field to name the new Modifier Option, i.e., Add, No, Extra, Sub, On Side, etc..

  4. Assign a Button Color to the Modifier Option

    • This will highlight selected Modifiers in this color, i.e., Green for Add, Red for No, Blue for On Side, etc..

  5. In the Online Ordering Settings apply any desired settings (optional)

  6. Use the Modifier Groups section to assign the new Modifier Option to Modifier Groups

Modifier Groups

A Modifier Group allows for similar or related Modifiers to be grouped together.

For example, individual groups can be created for the burger topping options, dipping sauces, and egg prep styles.

Create New Modifier Group

Action

Display

  1. Tap the Modifier Groups icon

  2. Tap the New Item icon ( + ) to create a new Modifier Group

  3. In the General Information section use the Text Field to name the new Modifier Group

  4. In the Online Ordering Settings apply any desired settings (optional)

  5. In the Modifiers section add the desired Modifiers

    • Use the Text Field to search for a specific Modifier, or

    • Click the Add Modifier button to scroll thru available Modifiers to add

  6. In the Modifier Options section use the Add New Modifier Option button to add Modifier Options for the Modifier Group, i.e., Add, No, Extra, Sub, On Side etc..

  7. The Related Menu Items section displays Related Menu Items

Sub Items

 What are Sub Items and when should they be used?

A Sub Item group is a different way to present choices while ordering a Menu Item. Modifiers are generally easier for order entry, and they tend to create more readable kitchen tickets. If it’s possible to meet a requirement with Modifiers, they are the preferred choice.

If a choice requires modifier options (i.e. No, Lite, Onside, 2x), use modifiers. Sub item groups have no prefixes or modifier options. A possible workaround is to create items with names like No Onions and add them to the sub item group, but this is not ideal.

Sub items are choices that pop up after ordering a menu item, but they use a Menu Item Group instead of a Modifier Group. The Menu Items in this group are the choices. If a menu item group exists only to provide sub items, consider hiding the group and/or items from search and online ordering. A group like this should probably not be added to any Menu Screens. If the intent is to allow make half-and-half pizzas, it should not be possible to order half of a pizza.

Features

Modifier

Sub Item

Offer different choices based on previous selection

No

Yes

Use Modifier Options

Yes

No

Appear as an Item in reporting

No

Yes

Print somewhere different than the parent item

No

Yes

Make the same selection twice

Yes*

Yes

Obey Pricing Events

No

Yes

Obey Price Levels

Yes

Yes

*By attaching the same modifier group twice

These are some requirements that cannot be easily met with modifiers:

  • Different selections require different options at the next stage. If the an entree offers a choice between Fries and Salad as a side, the Fries / Salad choice should be implemented as a sub item group. The Fries may not need a follow-up choice, but the Salad probably needs a Dressing choice. Modifiers do not provide a way to ask the dressing question only when the salad option is selected.

  • A choice needs to be tracked in reporting as an item. If it’s important to track the sales of Fries as a side together with Fries ordered a la carte, use a sub item. Modifiers are still tracked in reporting. If front-of-house usability benefits from implementing Fries as a modifier, the sales can easily be calculated by adding the Fries item to the Fries modifier.

  • The same choice can be selected more than once. If a meal comes with two sides, it’s possible that the guest will want two portions of the same side. If a modifier is already chosen, selecting the same button again will remove it. Sub item groups allow selecting the same button more than once to increase the quantity ordered. A similar outcome can be achieved by linking the same modifier group to an item multiple times, and the specific circumstances determine which method is better.

  • A choice needs to follow a different print routing than the item. Modifiers will always print with the item, but sub items can be configured to follow their own requisition group or to follow the parent item. This is important in kitchen environments where the Fry cook is not meant to get a ticket for the Salad.

  • Half-and-half pizza. If a guest is allowed to combine two specialty pizzas into one half-and-half pizza (i.e. one large pizza, half Meat Lover and half Supreme), sub item items are often the best way to calculate the correct price. This is not necessary for adding or removing individual toppings on half of a pizza, only for combining two distinct menu items.

  • The choice needs to be affected by a pricing event. Modifiers cannot be made unavailable or have their prices changed by pricing events. In some cases, affecting the price or availability of the menu item is as good as affecting the modifier. If not, consider using sub items.

  • Menu Item Reusability. If a dinner entree comes with a choice of sides, and the choices all exist as menu items as the Sides menu item group, consider using that as a sub item group. Differences in price can easily be handled with a Price Level. Not only does this save time, but it can make future menu changes easier by eliminating confusing duplicates. There are also advantages in front of house functionality. If all occurrences of Fries are the same menu item, a user can 86 the item and it will appear as out-of-stock in both the Sides menu and the sub item group offering side choices for entrees.

Action

Display

  1. Create or find the appropriate Menu Item Group.

2. Ensure that this group contains the correct Menu Items. These items will appear as choices after ordering the parent item and selecting its Modifiers.

If a menu item group exists only to provide sub items, consider hiding the group and/or items from search and online ordering. A group like this should probably not be added to any Menu Screens.

3. Find the parent item. This is the item that the sub item group attaches to.

4. Select New Linkage and choose the appropriate Menu Group in the list.

5. Determine the Min and Max based on what the guest should be allowed to have and what information is necessary to make the order.

If Min is blank, the order flow can proceed without selecting any sub items. If Max is blank, an unlimited number of sub items can be selected.

6. Choose a Price Level in the Pricing drop-down. If the price of the sub items is included in the parent item, select None. Current uses the Standard price of the menu item. Other price levels are created in the Price Levels section of the back office and set for each menu item. Rollup Pricing adds the price of the sub item to the parent item instead of displaying it on a different line. The best practice is to make this match the menu that is shown to guests.

If the parent item includes one sub item, but additional sub items can be added for a price, consider attaching the sub item group twice:

Once with Max: 1 and Pricing: None

And again with no Max and a different Price Level.

Verify Modifiers in FOH

Action

Display

  1. Verify modifiers are available in FOH orders

  • Modifiers can be added to the Menu Item as you create the Order

  • Modifiers can be added/adjusted after the Menu Item has been added to the Order thru the Item Commands menu option Modifiers

Duplicate Modifier Group

For this example we are duplicating the Modifier Group “*As A Cocktail” to create identical Modifier Groups with different pricing based on the Liquor prices. Liquor prices here are $4.00 or $5.00 which dictates the *Long Pour price.

Action

Display

1. Create Modifier Groups - one group as the Original, one for the $4 liquors and one for the $5 liquors

  • See Create New Modifier Group in the above section for specific instructions on creating Modifier Groups

2. Create required Modifiers, i.e., cocktails

  • See Create New Modifier in the above section for specific instructions on creating Modifiers

3. Create the required Modifier Option(s)

  • See Create New Modifier Option in the above section for specific instructions on creating Modifier Options

4. Tap on the Modifiers icon from the BOH main screen

5. Click on the magnifying glass icon to bring up the Find function

6. From the drop down menus select:

  • Group

  • Equals

  • Modifier Group to be duplicated

7. Tap OK

  • This will bring up only the Modifiers of that Modifier Group

8. Tap the check mark icon to Select All Modifiers

  • All selected Modifiers are now being edited

9. Add the Modifiers to the newly created Modifier Groups

10. Navigate to the Modifier Options settings

11. Select the newly created Modifier Option

12. In the Modifier Groups section, add the new Modifier Groups

Now there are three separate Modifier Groups, with the same Modifiers inside, all with the same Modifier Option

13. In this example, you would then update the Pricing for each Modifier in each Modifier Group appropriately

  • For example, if Tito's is $5, so you would use the modifier group "As A Cocktail - $5" on Tito's so the programmed mod buttons up-charge the correct amount. 

Modifier Sorting & Print Priority

The order in which modifiers are added on the FOH are not the way it will send to the kitchen. If you don’t change the settings in the BOH modifiers will always be sent to the kitchen in alphabetical order, no matter how they were entered on the FOH.

Action

Display

Print in Order of Entry

1. Select the Printers icon from the main BOH screen

2. Select the desired printer(s) from the list in the left hand panel

3. Scroll to the Requisition Settings section, and check the Print Modifiers as Entered - no sorting checkbox

Modifier Print Priority

1. Select the Modifiers icon from the main BOH screen

2. Select the desired modifier from the list on the left hand panel

3. In the General Information section, use the Print Priority field to indicate which position this modifier will print in

Suppress Modifiers on Specific Station Types

You can suppress or hide modifier groups on specific station types.

This means that on your Bar Station Type you can ring in menu items without seeing a modifier screen, but on the Server Station Type it will display to allow the server to modify the item.

For this example, you do not need modifiers to show up on the Bar Station Type when ringing in a drink because the Bartender already knows what to mix with the whiskey.

For your Server Station Type you would want to always show the modifiers, so you check the Always Force Show Modifiers box in the Station Types Settings.

  • This means that the Server would be able to ring in the whiskey and choose a modifier to add a mixer or make it a cocktail. 

 

For the Bar Station Type you would NOT want to show the modifiers, so you DO NOT check the Always Force Show Modifiers box in the Station Types Settings.

  • This means that the Bartender does not need to ring in the mixer or cocktail modification because that person is the one also making the drink.

Action

Display

Menu Item Settings

1. From the main BOH menu screen, select Menu Items

2. Select all the menu items that you do not need modifiers to display on at certain station types, e.g., all the liquors for the Bar station type

3. In the General Information section, tick the Do Not Force Show Modifiers checkbox

Station Type Settings

1. From the main BOH menu screen, select Station Types

2. Select the Server station type, and any other station types that modifiers should always be visible for

3. In the Configuration Settings section, tick the Always Force Show Modifiers checkbox

4. Deselect the Server station type in the panel on the left and select the Bar Station Type

5. In the Configuration Settings section, make sure the Always Force Show Modifiers checkbox is NOT checked

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