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Adjustment reasons are reasons for Void, Paid In, and Paid Out. Adjustment reasons can also be applied to Discounts, so you can create a generic discount (i.e. “Manager Comp”) with multiple pre-defined reasons attached to it (i.e. “Customer Didn’t Like”, “Item Overcooked”, etc.)
Creating an Adjustment Reason
Action | Display |
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- Tap Adjustment Reasons
Select the New Item (+) button, at the bottom of the left panel, to create a New Reason Enter the appropriate verbiage for the Text Select the corresponding Adjustments (General and/or Discounts) Applies To (General) Paid In Paid Out Void
Applies To (Discounts) List of Discounts will display
| |
Adjustment Reasons Assignment
Action | Display |
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Create a new Adjustment Reason Assign the Adjustment Reason to applicable Adjustments (see step 3 above) Verify the Adjustment Reason functions via the FOH (this is done by creating a test order and adding a discount to an item, voiding an item or paid in/out) - Tap the item to apply a discount to
- Tap Add Discount in the Item Commands menu
- Select the Discount type
- Set Discount Percentage
- Verify that the Adjustment/Discount Reason is shown
Image on the right shows process of adding a discount to an item | |