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Payment Transactions

Sales Screen

Merchants have the ability to input the desired charge amount and select the tender on their home screens. Additionally, they can include taxes, fees, and discounts in this process.

Action

Display

  • To begin a transaction, enter the sale amount using the keypad.

  • Select Card or Cash tender depending on how the customer is paying. 

  • Tap on Actions > Add Notes to add notes to the sales in action.

  • If Server Numbers are Enabled they will prompt after the Tip is input during the transaction.

Process a Sale

This is the situation wherein merchants process card payments, through card insertion, swiping, or tapping.

Action

Display

  • After typing in the Sale amount and selecting “Charge” you will be prompted to Insert, tap, or swipe the card.

  • While the device is waiting for the card to be inserted, you can tap on “Manual Entry” to add the card information manually.

  • Sales can be aborted at this point by tapping the “Cancel” button.

  • Cash Payments: After typing in the Sale Amount and selecting “Cash” you will be prompted to enter the cash amount received in USD using the keypad.

  • You may tap Exact Amount in the case when exact change is provided by the customers. In that case, the amount received will be updated to the sale total.

  • If the cash received is more than the sales total, you will be prompted on how much change is due.

  • Tap on the “Got it” button to complete the transaction.


Refunds

Refunds can be done directly from the terminal.

Action

Display

  • From the “Orders” menu at the bottom of the Sale screen.

  • Select the Order you want to refund from the Order list. Then tap the Refund button to initiate the Refund flow.

  • In the confirmation prompt, tap the “Refund” button to complete the refund. Or tap on “Cancel” to exit the transactions' details.


Taxes and Fees

On the sales screen, taxes and fees that apply automatically are displayed, and merchants can tap on the discount/fee amount to adjust it as needed.

Action

Display

  • Auto-applicable discounts, fees, and taxes are automatically displayed on the sales screen. You can modify these amounts by tapping on the corresponding values in blue.

  • On this screen, you can select/unselect existing discounts and fees. Tap “Apply” to reflect the changes on the sale.

  • You can add a custom discount by tapping on the “+ Add Custom Discount” button.

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