Troubleshooting | SpotOn Website

This content is intended for SpotOn Website customers whose Website was created prior to October 2023. For customers of SpotOn Website after October 2023, please visit this FAQ for assistance.

Quick Links


Here are some tips to get the best experience from the Website Editor.

Use the latest version of Google Chrome for the best experience. Update Chrome.

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If changes you make are not reflected on your site:

Refresh Your Browser

  • For Windows: Ctrl +Shift + F5

  • For Mac: ⌘ + Shift + R


Clear Your Cache

  • For Mac:

    • Press Shift + ⌘ + Delete.

    • Check Cached Images And Files.

    • Select Clear Data.

  • For Windows:

    • Press Ctrl + Shift + Delete.

    • Check Cached Images And Files.

    • Select Clear Data

For further assistance, contact us at support@spoton.com or at (877) 814-4102.