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| Tip |
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To access the Default Meal Durations sectionsettings, log into the SpotOn Reserve Web Portal, click select Settings, then select Program Settings |
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and click on Meal Durations. |
Meal Durations
To achieve the most accurate wait times, and create the most reservations, it is very important to know about how long it takes certain party sizes to dine.
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Action
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Display
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If no Overriding Meal Durations
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are set, the following are the defaults are used:
of 1 Party of 2
Party of Size | Default Duration |
1 | 45 min |
2 | 60 min |
3-4 | 75 min |
Party of Party of 7+
Use the text field next to each party size to edit the average meal duration in minutes
When complete, scroll to the bottom of the page and click the blue Save button ...
Standard Meal Durations
Action | Display |
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To override the default Meal Durations for a Day of Week, click the Add New ( + ) icon in the Standard Meal Durations section Choose the Day of Week from the dropdown menu Enter the Start Time and End Time applicable to this override by clicking in each box and selecting the times Enter the Minimum Party Size (Min Size) and Maximum Party Size (Max Size) applicable to this Meal Duration Enter the Meal Duration in minutes Click Save
To copy an override to a different day of the week, use the Copy (two pages) icon and change the Day of Week and click Save To edit the details of an override, click the Edit (pencil) icon, make the appropriate changes, and click Save To delete an override, click on the red Delete (trash can) icon
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Note: If the Default Meal Durations are too high, the system Wait Time quotes will be inflated and Reservation times will be more limited. If the Default Meal Durations are too low, the system Wait Time quotes will be too short, and there will be too many available Reservation times. |
| Video Tutorial Coming Soon! |
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Special Meal Durations
Action | Display |
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To override the default Meal Durations for a specific Date and Time, click the Add New ( + ) icon in the Special Meal Durations section Choose the Date by clicking on the current date and choosing a different date from the calendar presented Enter the Start Time and End Time applicable to this override by clicking in each box and selecting the times Enter the Minimum Party Size (Min Size) and Maximum Party Size (Max Size) applicable to this Meal Duration Enter the Meal Duration in minutes Click Save
To copy an override to a different day of the week, use the Copy (two pages) icon and change the Day of Week and click Save To edit the details of an override, click the Edit (pencil) icon, make the appropriate changes, and click Save To delete an override, click on the red Delete (trash can) icon
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Special Meal Durations should be reviewed annually for applicability to holidays and special events that may change as to the date from year to year, i.e., Thanksgiving, Easter, etc. |
| Video Tutorial Coming Soon! |