Meal Durations (Turn Times) | SpotOn Reserve Web Portal

Owned by Will Castleberry
Last updated: Apr 28, 2021 by Rebecca Buesseler (Deactivated)
3 min read

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To access the Meal Durations settings, log into the SpotOn Reserve Web Portal, select Settings, and click on Meal Durations.

Meal Durations

To achieve the most accurate wait times, and create the most reservations, it is very important to know about how long it takes certain party sizes to dine.

If no Overriding Meal Durations are set, the following are the defaults are used:

Party Size

Default Duration

1

45 min

2

60 min

3-4

75 min

5-6

105 min

7+

120 min

Standard Meal Durations

Action

Display

Action

Display

  1. To override the default Meal Durations for a Day of Week, click the Add New ( + ) icon in the Standard Meal Durations section

  2. Choose the Day of Week from the dropdown menu

  3. Enter the Start Time and End Time applicable to this override by clicking in each box and selecting the times

  4. Enter the Minimum Party Size (Min Size) and Maximum Party Size (Max Size) applicable to this Meal Duration

  5. Enter the Meal Duration in minutes

    • Duration must be a multiple of 15

  6. Click Save

  • To copy an override to a different day of the week, use the Copy (two pages) icon and change the Day of Week and click Save

  • To edit the details of an override, click the Edit (pencil) icon, make the appropriate changes, and click Save

  • To delete an override, click on the red Delete (trash can) icon

Note: If the Default Meal Durations are too high, the system Wait Time quotes will be inflated and Reservation times will be more limited.

If the Default Meal Durations are too low, the system Wait Time quotes will be too short, and there will be too many available Reservation times.

 

Special Meal Durations

Action

Display

Action

Display

  1. To override the default Meal Durations for a specific Date and Time, click the Add New ( + ) icon in the Special Meal Durations section

  2. Choose the Date by clicking on the current date and choosing a different date from the calendar presented

  3. Enter the Start Time and End Time applicable to this override by clicking in each box and selecting the times

  4. Enter the Minimum Party Size (Min Size) and Maximum Party Size (Max Size) applicable to this Meal Duration

  5. Enter the Meal Duration in minutes

    • Duration must be a multiple of 15

  6. Click Save

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