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Action

Display

  1. Click the User Icon in the upper right to access the drop down menu

  2. Select Account Settings

  3. From the options on the left, select Loyalty & Deals

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Creating Deals

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Creating Deals

Sign Up Deal

This is a one-time offer to incentivize customers to share contact details with your restaurant in exchange for a reward.

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New Customer Deals

Automatically send a thank you offer that encourages new customers to hurry back for their next purchase. Customers will receive this offer via email after their first check-in at your business.

Action

Display

  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit 

2. Apply a Name to this deal, and set the expiry

3. Set the Frequency

4. Preview the deal, then click Save

 

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Lapsed Customer Deals

SpotOn makes it simple to identify customers that haven’t checked in for a while, so they can be invited back.

Action

Display

  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit in the Lapsed Customer Deals section

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2. Set the number of days, weeks or months since a customer’s last visit that they would be considered lapsed (Must be 1 or greater)

3. Input the Reward Name and expiry date

4. Select how often you wish to send this offer to the same lapsed customer

5. Preview the deal, then click Save

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Automatically send a thank you offer that encourages new customers to hurry back for their next purchase. Customers will receive this offer via email after their first check-in at your business.

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Action

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Display

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  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit 

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2. Apply a Name to this deal, and set the expiry

3. Set the Frequency

4. Preview the deal, then click Save

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Birthday Deals

Automatically send a birthday gift to your customers. Customers will receive this offer on the first day of their birthday month, offer will expire at the end of the month.

Action

Display

  • Use the Enabled/Disabled switch to toggle this option on/off

1. Click Edit 

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2. Provide the Birthday Deal Reward Name, and preview the offer

3. Click Save

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