Quick Links
Deals are created in your SpotOn Merchant Dashboard. Please see Login | SpotOn Merchant Dashboard for details on accessing your Dashboard for the first time
The Loyalty & Deals settings are located in the Account Settings of your SpotOn Dashboard.
Accessing Loyalty & Deals
Action | Display |
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Creating Deals
Lapsed Customer Deals
SpotOn makes it simple to identify customers that haven’t checked in for a while, so they can be invited back.
Action | Display |
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1. Click Edit in the Lapsed Customer Deals section | |
2. Set the number of days, weeks or months since a customer’s last visit that they would be considered lapsed (Must be 1 or greater) 3. Input the Reward Name and expiry date 4. Select how often you wish to send this offer to the same lapsed customer 5. Preview the deal, then click Save |
New Customer Deals
Automatically send a thank you offer that encourages new customers to hurry back for their next purchase. Customers will receive this offer via email after their first check-in at your business.
Action | Display |
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1. Click Edit | |
2. Apply a Name to this deal, and set the expiry 3. Set the Frequency 4. Preview the deal, then click Save |
Birthday Deals
Automatically send a birthday gift to your customers. Customers will receive this offer on the first day of their birthday month, offer will expire at the end of the month.
Action | Display |
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1. Click Edit | |
2. Provide the Birthday Deal Reward Name, and preview the offer 3. Click Save |