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Quick Links

Table of Contents

Adjust Tips

Merchants can now adjust tips for open and closed orders from the Total Summary screen and from Adjust Tips option under Commands. 

Adjust Tips from Total Summary Screen

Display

Action

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1. Navigate to the Order Summary screen

2. Select the payment

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3. Select Adjust Tip from the header

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4. Input the new Tip amount

5. Press the blue checkmark button to complete

  • Depending on BOH settings, a manager may need to provide authorization for this action

Tip

On the Adjust Tip screen, the user can input the adjusted tip amount or the adjusted total amount. It is not necessary to input both adjusted amounts.

Adjust Tips from Commands Menu

Display

Action

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1. From the Commands menu, select Adjust Tips

  • Orders will be displayed in 3 sections:

    • View all 

    • Adjusted 

    • Not adjusted 

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2. Use the Search bar to search for the order by order name/number

  • The up/down arrow button will allow you to sort any display orders by:

    • Order Number

    • Order Number Descending

    • Order Total

    • Order Total Descending

3. Select the desired Order

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4. Input the new Tip amount

5. Press the blue checkmark button to complete

  • Depending on BOH settings, a manager may need to provide authorization for this action

Tip

On the Adjust Tip screen, the user can input the adjusted tip amount or the adjusted total amount. It is not necessary to input both adjusted amounts.