Tip Adjustments | SpotOn Serve
- Rebecca Buesseler (Deactivated)
- AH (Deactivated)
Quick Links
Adjust Tips
Merchants can now adjust tips for open and closed orders from the Total Summary screen and from Adjust Tips option under Commands.
Adjust Tips from Total Summary Screen
Action | Display |
|---|---|
1. Navigate to the Order Summary screen 2. Select the Payment |  |
3. Select Adjust Tip from the header |  |
4. Input the new Tip amount 5. Press the blue Check Mark button in the lower right to complete the change On the Adjust Tip screen, the user can input the adjusted tip amount or the adjusted total amount. It is not necessary to input both adjusted amounts Depending on BOH settings, a manager may need to provide authorization to perform this action |
Adjust Tips from the Commands Menu
Action | Display |
|---|---|
1. Select the user’s icon in the upper right corner to open the Commands Menu 2. Select Adjust Tips
| |
3. Use Select User drop-down menu to select the needed user 4. Use the Search bar to search for the order by order name/number 5. If needed, use the up/down arrow button to sort any display orders by:
6. Select the desired Order | |
7. Input the new Tip amount 8. Press the blue Check Mark button to complete the tip adjustment On the Adjust Tip screen, the user can input the adjusted tip amount or the adjusted total amount. It is not necessary to input both adjusted amounts |