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There are BOH settings that allow you to hide menu items from search, exclude menu items from online & third-party ordering, and even to exclude menu items from printing on receipts.
Hide Menu Items from Item Search
There is an option under Menu Item settings that prevents the selected item from appearing in the Item Search feature. When “Hidden From Search” is enabled on a menu item, that item will not appear in search results on the POS.
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Action
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Display
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1. Click the Menu Items icon from the main BOH screen
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A list of all Menu Items will display on the left hand panel
2. Select the Menu Item or Menu Items that will be hidden
3. In the General Information section, check the Hidden From Search checkbox
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Remember, you can edit more than one Menu Item at a time |
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Item(s) will not display in the Item Search in the FOH
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Exclude Menu Items from Online Ordering
This feature is very useful when a restaurant does not wish to sell certain items, such as alcohol or specialty items, via Online Ordering.
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Action
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Display
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1. Click the Menu Items icon from the main BOH screen
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A list of all Menu Items will display on the left hand panel
2. Select the Menu Item(s) to Exclude from SpotOn Order / Third Party Ordering
3. Scroll to the Online Ordering Settings section
4. Check the Exclude From Online Ordering and/or Exclude From Third Party Ordering checkbox(es)
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Please see SpotOn Order Exclusions for additional information regarding excluding menu items from Online Ordering |
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Hide Menu Items from Guest Checks/Receipts
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Action
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Display
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1. Select the Menu Item Groups icon from the main BOH screen
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2. From the panel on the left, select the desired Menu Item Group
3. Scroll to the Menu Items section, and click Edit Menu Items
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4. Select the desired Menu Item(s) from the left hand panel
5. In the General Information section, check the Hidden from Check checkbox
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