Quick Links
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Overview
With Restaurant POS tablets, servers can easily take orders at the table, using the same user interface that is displayed on the point-of-sale system.
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Payments using the tablet is not currently supported. |
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Requires a stationary front-of-house point-of-sale system. |
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Requires ability to handle payments at station - not relying on the tablet for payments. |
How does it work?
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The tablet web browser sends a service request to print. Based on the back-of-house settings, the print request is then sent to the configured station. This station has eservice setup to send a local network print request to the targeted printer. |
Fully Kiosk Setup
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Fully Kiosk Browser is a secure and flexible Android Kiosk Browser and App Launcher. Restrict and adjust the functionality of your websites and lockdown other apps in Kiosk Mode. Fully Kiosk provides fullscreen mode, motion detection, remote admin and a lot of other features for your digital signages, interactive kiosk systems, information panels and all kinds of unattended Android devices. |
Action (or Information, if these are not instructions) | Display | ||
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Download the Fully Kiosk app via the Google Play store on the tablet. |
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Navigate to the Settings>General on the tablet. Enter POS.client.restaurantpos.spoton.com/p into the Kiosk URL field. |  | ||
Navigate to the Remote Management page from the left-side menu. Enter the following in the fields: |  | ||
Fire Tablet Basic Troubleshooting
Follow the guidelines below to ensure the Amazon Fire tablet continues to function properly:
Ensure the tablet is kept charged using an appropriate charging cable
Ensure an internet connection is established using the appropriate wifi account
Verify Airplane Mode is Deactivated
Keep the tablet’s software up-to-date
For additional Fire Tablet troubleshooting visit:
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Fully Kiosk Browser Basic Troubleshooting
Follow the guidelines below to ensure the Fully Kiosk browser continues to function properly:
Ensure an internet connection is established using the appropriate wifi account
Verify the correct configuration within the app settings
Keep the app software up-to-date
For additional Fully Kiosk browser troubleshooting visit:
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FAQs
What troubleshooting materials are available for the fire tablet?
What troubleshooting materials are available for Fully Kiosk App?
Why are we recommending merchants use the Kiosk App?
The Kiosk App has worked well historically with SpotOn dealers. It enables restaurants to lockdown other apps in Kiosk Mode so managers can ensure servers are only using the FOH app. The layout ensures that users do not waste any real estate on the SpotOn pages.
Can merchants use their own tablets if it’s not a fire tablet?
We reccomend using fire tablets, our merchants can technically still use any device with a browser to access our POS.
What tablet case should we recommend?
The SpotOn dealer success team has used this case historically but it does not have a hand strap.
Why are we recommending tablets without an integrated payment solution?
FIS will not be live in GA until 2024
We are prioritizing payments on our first-party hardware prior to Fire Tablets.
The tablets are relatively cheap. If we need to, we can eventually buy-out the fire tablets and switch merchants to a custom one.
This effort will give us more data on whether it even makes sense to prioritize payments for this form factor.