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Voids

With SpotOn Restaurant POS it is very easy to void item(s) from orders that were added in error, or that the guest simply changed their mind on.

Void an Item

Action

Display

Tap List Orders Select Order with item(s) to be Voided Select Item, or Items This will open the Item Commands menu You can continue to select Items when the Item Commands menu is displayed Tap the Void button Select the appropriate reason for the Void from the Select Reason… menu Verify Item has been removed from the Order Voided items display with a strike through the Item name and price, and the reason displays in red Info If the Order has not yet been Sent, simply follow steps 3-6. Once an Order is Sent, voiding items becomes a Manager Only function.

Un-Void an Item

Action	Display
Tap List Orders Select appropriate Order Select the voided item(s) This will open the Item Commands menu You can continue to select Items when the Item Commands menu is open Tap the Unvoid button Verify theItem is no longer voided