In Main Floor view, press the green arrow in the upper left hand corner to access Schedule View
Press the Guest Search icon, left of the calendar button. (The Guest Search button has a person, and a magnifying glass)
This pulls up the Guest Search page
You can search for a guest that has previously made a reservation or been on a wait list by any of the following:
Last Name
Phone Number (no dashes)
Email
Member Number
Permanent Note Keyword
Select the desired guest
All available information on the guest will display in the Guest History pop up window, including:
Contact details
# of Walk-In visits, Reservations, Take Out orders, No-Shows, Permanent Guest Notes
,
Dates/times/party size of previous visits
There are options 3 icons on the right hand side of the pop up window
When a guest has been found and selected, a popup window will display with the guest’s permanent notes and visit history, as well as the following three action buttons: