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Quick Links

Table of Contents

Blackout Times

Reservation blackout times are a useful tool a restaurant can utilize for various instances.

Standard Blackout Times

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Action

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Display

1. Click Settings

2. Click Reservation Blackout Times

3. Click Add below “Day of Week”

4. Click the selector to choose the day of the week desired to not accept reservations

5. Click the empty box to the left of the clock icon (next to Times), to select the desired blackout times

6. To add additional days, click the green Add New button

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, for example, can be used to prevent reservations being made too close to closing time. Standard Blackout Times repeat on a weekly basis.

Special Blackout Times can be used to block specific days of the year, perhaps the restaurant is hosting a business event and won’t have any additional tables. It can also be used to close off reservations for that day, in the instance that they are short-staffed or extremely busy.

Tip

To access Reservation Blackout Times, log into the SpotOn Reserve Web Portal, click Settings, then select Reservation Blackout Times.

Standard Blackout Times

Action

Display

  1. In the Standard Blackout Times section, click the Add ( + ) button

  2. Select the desired Day of Week from the drop down menu

  3. Select the applicable Start Time and End Time for that day of the week

  4. If you want Hosts to comply with the blackout times, check the box Apply Internally

  5. Click the blue Save button when complete

    • Additional days of the week can be added by repeating this process

  • To edit a blackout time, click the Edit icon and make any desired changes

  • To delete a blackout time, click the red trash can icon

Info

To view all available times on a day that are available to the public through the restaurant’s website

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click Check Available Times

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Times

Action

Display

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Click Settings

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Click Reservation Blackout Times

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Click Add below “Day of Week”

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Click the selector to choose the date of the holiday desired to not accept reservations

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Click the empty box to the left of the clock icon (next to Times), to select the desired blackout times

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Click the green Add New button to select additional times if needed

  1. In the Special Holiday Blackout Times section, click the Add ( + ) button

  2. Select the desired Date from the calendar

  3. Input the applicable Start Time and End Time for that day of the week

  4. If you want Hosts to comply with the blackout times, check the box Apply Internally

  5. Click the blue Save button when complete

    • Additional dates can be added by clicking the Add New ( + ) button and repeating this process

  • To edit a blackout time, click the Edit icon and make any desired changes

  • To delete a blackout time, click the red trash can icon

Info

To view all available times on a day that are available to the public through the restaurant’s website

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click Check Available Times

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