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  1. Open TSYS TransIT App

  2. Select FUNC from the Tender banner

  3. Select Operator

  4. If prompted, enter device password (either "9876" or the current date in eight digits, i.e. "10192021" for October 19th, 2021) and press Enter

  5. Select Add Operator

  6. Enter Operator Name and Operator ID (server number)

  7. Press CONFIRM

  8. Press OK to continue adding Clerk/Servers, or press Cancel to complete adding entries

  9. Enter the original transaction number found on the receipt (NOTE: only transactions that have not yet been batched can be voided)

  10. Press CONFIRM

  11. Select the transaction that appears on screen

Tip

Note: Clerk/Server IDs will need to be re-added if TransIT app on the device is updated