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Warningnote

On the PAX S80, when a void is processed the approval code is immediately reversed. If a merchant transaction has been accidentally voided a transaction on accident, the transaction will need to be reprocessed or submitted as a NEW SALE rekey'New Sale' rekey (for assistance with rekey requests please contact support).

Void- Method 1 (Requires card number/card present)

  1. Press F4 or the down arrow to find V/Sale and press Enter

  2. Enter the Transaction ID # and press Enter

  3. Confirm the correct transaction is listed and press Enter

  4. Enter the card number or Swipe the Card

    • If needed, follow prompts to void: exp, server id, etc

Void- Method 2 (Does not require card number/card present)

  1. Press FUNC

  2. Press 7 for Void

  3. Enter the password (today's date- MMDDYYYY)

  4. Press 1 for Credit

  5. Confirm the correct transaction is listed and press Enter

  6. Enter the Transaction ID # and press Enter

  7. Confirm the correct transaction is listed and press Enter

  8. Press Enter for Yes to void the transaction

Void- Method 3 (Deleting/ No Reversal of Approval Code)

Warning

Note: This method does not immediately reverse the transaction, it only deletes the transaction from the terminal. The appr code will still be available for use/offlinenot be reversed and can be used to offline the transaction, if necessary.

  1. Press Menu

  2. Press 5 for System Settings

  3. Press 5 for Database

  4. Press 5 for Clear Trans

  5. Enter the password (today's date- MMDDYYYY)

  6. Enter the Transaction ID # and press Enter

  7. Confirm the correct transaction is listed and press Enter

  8. Press Enter for Yes to delete the transaction