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On the PAX S80, when a void is processed the approval code is immediately reversed. If a merchant has voided a transaction on accident, the transaction will need to be submitted as a NEW SALE rekey.
Void- Method 1 (Requires card number/card present)
Press F4 or the down arrow to find V/Sale and press Enter
Enter the Transaction ID # and press Enter
Confirm the correct transaction is listed and press Enter
Enter the card number or Swipe the Card
If needed, follow prompts to void: exp, server id, etc
Void- Method 2 (Does not require card number/card present)
Press FUNC
Press 7 for Void
Enter the password (today's date- MMDDYYYY)
Press 1 for Credit
Confirm the correct transaction is listed and press Enter
Enter the Transaction ID # and press Enter
Confirm the correct transaction is listed and press Enter
Press Enter for Yes to void the transaction
Void- Method 3 (Deleting/ No Reversal of Approval Code)
Note: This method does not immediately reverse the transaction, it only deletes the transaction from the terminal. The appr code will still be available for use/offline.
Press Menu
Press 5 for System Settings
Press 5 for Database
Press 5 for Clear Trans
Enter the password (today's date- MMDDYYYY)
Enter the Transaction ID # and press Enter
Confirm the correct transaction is listed and press Enter
Press Enter for Yes to delete the transaction