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SpotOn Counter Transactions
Items rung on the paired Restaurant POS station will be shown live on the SpotOn Counter device.
SpotOn Restaurant POS Station Display | SpotOn Counter Guest Display |
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Accepting Credit Card Transactions for the First Time
If the device is accepting credit card payments for the first time, permission to access the USB device (EMV payment device) will be prompted.
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Customer Flow: SpotOn Counter Transaction
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When the user navigates to the Payment screen on the Paired Restaurant POS station, the Payment summary will be shown on the right-hand side of the Counter app
1. When payment is applied on the Restaurant POS station, the customer will be prompted for Tip Amount |
When tip is selected, and total due confirmed, the guest will select “Confirm & Pay”
The guest will be prompted to insert their credit card. (They will still have an option to cancel at this time.)
on the SpotOn Counter device. Customer’s may choose between:
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2. Guests appl their electronic signature in the left side panel 3. Select the blue Continue button
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4. The guest will be prompted to insert or tap their card | |
5. The guest will be prompted for their choice in receipt options:
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6. After the transaction as been completed, the Thank you screen is displayed, |
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Customer Flow Videos: Tips
There are two options when it comes to tipping with the SpotOn Counter, before or after payment. Please see Tips & Signatures for setup details.
Tip Before Payment Video
Customer View |
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Tip After Payment Video
Customer View |
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