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Overrides

The default number of reservations that can be taken each hour is determined by the number of tables that are set up to accept reservations in the Dining Room Layout (as designated by a green book icon on the table).

Info

Note: Any table designated as accepting reservations is considered available for SpotOn Reservation Host to assign as a suggested table assignment. This is important as the user, on the day of reservations, must review the scheduled reservations and their assigned tables to make sure that they are assigned in alignment with the servers assigned to tables for that day.

Info

Note: Users may move reservations from the system suggested table assignment to a different table(s), without regard to whether or not that table(s) is designated for accepting reservations.

Tip

To access Overrides, log into the SpotOn Reserve Web Portal, click Settings, select Dining Room, and click Overrides.


Create Standard Override

Action

Display

  1. Click the Add ( + ) button in the Standard Dining Table Overrides section

    • The primary Dining Room layout will display

  2. Use the Day of Week drop down to select the desired day

  3. Set each table to the appropriate reservation status by clicking the book icon

    • This is how many reservations that will be available each hour for Hosts and online/mobile app booking

      Red: Does not accept reservations

    • Green: Accepts reservations

  4. Make any other appropriate changes to the layout as needed, table sizes, etc.

  5. Click the blue Add Save button when complete

Note

You cannot add tables/objects in Overrides. These must exist in the primary Dining Room Layout first

Info
  • Click Edit (pencil icon) to make any changes

, and to delete, click the red trash iconVideo Tutorial Coming Soon!
  • Click Delete (red trash icon) to delete

  • Click Copy (two sheets of paper icon) to copy this override

Dining Table Overrides - standard.mp4


Create Special Day Override

Action

Display

  1. Click the Add ( + ) button in the Special Dining Table Overrides section

    • The primary Dining Room layout will display

  2. Use the calendar Date drop down to select the specific desired day of the year

  3. Set each table to the appropriate reservation status by clicking the book icon

    This is how many reservations that will be available each hour for Hosts and online/mobile app booking

    • Red: Does not accept reservations

    • Green: Accepts reservations

  4. Make any other appropriate changes to the layout as needed, table sizes, etc.

  5. Click the blue Add Save button when complete

  6. You cannot add tables/objects in Overrides. These must exist in the primary Dining Room Layout first

Note

You cannot add tables/objects in Overrides. These must exist in the primary Dining Room Layout first

Info
  • Click Edit (pencil icon) to make any changes

, and to delete, click the red trash iconVideo Tutorial Coming Soon!
  • Click Delete (red trash icon) to delete

  • Click Copy (two sheets of paper icon) to copy this override

Dining Table Overrides - special day .mp4