Quick Links
Disabling Order with Google
There are a few ways to disable or pause Order with Google. Some methods will only impact the Order with Google feature, while others will pause or deactivate all online ordering for your restaurant.
Turn Off Order with Google via Google My Business Account
Action | Display |
---|---|
|
Temporarily Disable Order with Google via the FOH
This method is also used to pause SpotOn Order. With this method both Order with Google and your SpotOn Online Ordering will be paused/disabled. This information can also be found under Pacing in the SpotOn Order information.
Action | Display |
---|---|
| |
3. On the left panel, there are two tabs, tap the second tab titled Pause Online Ordering | |
4. Select the desired option:
5. Tap Set | |
If the Pause is set for a specific amount of time, a countdown timer will display with the time remaining until online ordering resumes You have the options to:
and
If the Pause is indefinite you will only have the option to Resume Now 6. Tap Done to exit | |
The green banner will remain on the screen until SpotOn Order is resumed |
Disable Order with Google in the BOH
This option is for longer-term shutdown, or if you want to shut down Ordering with Google while leaving SpotOn Order unaffected.
Action | Display |
---|---|
1. In the BOH, select Locations | |
2. Select the desired Location 3. Scroll to the Google Food Ordering Settings section at the bottom of Locations 4. Untick the Enabled checkbox Note: The menu will not be removed instantly, but will be complete in less than two hours (updated menus are sent to Google hourly, and then they must be processed by Google) | |
Order with Google will be disabled within a few minutes |