Quick Links
Waitlist Functions in SpotOn Reserve
Adding a Guest to the Waitlist
In the Main Floor view, press the orange Wait List button with the walking person and the clock at the bottom right of the Main Floor.
Waitlist Party Profile
Once a Guest is onboarded, a Party Profile will appear.
Viewing Long Waitlist - “Wrapping Format”
During a busy shift, the list of Reservations and Wait List parties may get very long.
Paging a Guest from the Waitlist
Guests with valid mobile numbers can be sent a Table Ready text by tapping the guest in the Wait List to select them and then pressing the green Page button at the top of the screen.
Restoring a Cancelled Guest to the Waitlist
A Guest that has been Cancelled or No Showed from the Wait List can be restored.
Returning a Seated Guest Back to the Waitlist
Once guests on the waitlist are seated at tables, they can be returned to the waitlist in two ways.
For assistance, please email support@spoton.com