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There are BOH admin settings to hide menu items from search and/or exclude menu items from online & third-party ordering. 

Hide Menu Items from Item Search

There is an option under Menu Item settings that prevents the selected item from appearing in the Item Search feature. When “Hidden From Search” is enabled on a menu item, that item will not appear in search results on the POS. 

Action

Display

1. Click the Menu Items icon from the main BOH screen

  • A list of all Menu Items will display on the left hand panel

2. Select the Menu Item or Menu Items that will be hidden

3. In the General Information section, check the Hidden From Search checkbox

Remember, you can edit more than one Menu Item at a time

  • Item(s) will not display in the Item Search in the FOH

Exclude Menu Item from Online Ordering

This feature is very useful when a restaurant does not wish to sell certain items, such as alcohol or specialty items, via Online Ordering.

Action

Display

1. Click the Menu Items icon from the main BOH screen

  • A list of all Menu Items will display on the left hand panel

2. Select the Menu Item(s) to Exclude from SpotOn Order / Third Party Ordering

3. Scroll to the Online Ordering Settings section

4. Check the Exclude From Online Ordering and/or Exclude From Third Party Ordering checkbox(es)

Please see SpotOn Order Exclusions for additional information regarding excluding menu items from Online Ordering

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