Quick Links
Deals are created in your SpotOn Merchant Dashboard. Please see Login | SpotOn Merchant Dashboard for details on accessing your Dashboard for the first time
The Loyalty & Deals settings are located in the Account Settings of your SpotOn Dashboard.
Accessing Loyalty & Deals
Action | Display |
|---|---|
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Creating Deals
Sign Up Deal
This is a one-time offer to incentivize customers to share contact details with your restaurant in exchange for a reward.
Action | Display |
|---|---|
1. Click Edit |  |
2. Input a Name for the Sign Up Deal 3. Select the Expiration 4. Select if you would like this reward to be instant, or if the guest must first verify their email, and use this reward another time 5. Click Save |  |
New Customer Deals
Automatically send a thank you offer that encourages new customers to hurry back for their next purchase. Customers will receive this offer via email after their first check-in at your business.
Action | Display |
|---|---|
1. Click Edit |  |
2. Apply a Name to this deal, and set the expiry 3. Set the Frequency 4. Preview the deal, then click Save |  |
Lapsed Customer Deals
SpotOn makes it simple to identify customers that haven’t checked in for a while, so they can be invited back.
Action | Display |
|---|---|
1. Click Edit in the Lapsed Customer Deals section |  |
2. Set the number of days, weeks or months since a customer’s last visit that they would be considered lapsed (Must be 1 or greater) 3. Input the Reward Name and expiry date 4. Select how often you wish to send this offer to the same lapsed customer 5. Preview the deal, then click Save |  |
Birthday Deals
Automatically send a birthday gift to your customers. Customers will receive this offer on the first day of their birthday month, offer will expire at the end of the month.
Action | Display |
|---|---|
1. Click Edit |  |
2. Provide the Birthday Deal Reward Name, and preview the offer 3. Click Save |  |