Quick Links
Loyalty Rewards
There are two ways for a loyalty account to be added to an Order: the Order View and from Checkout
From Order View
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2. Select Loyalty | |
3. Customers can sign in with their phone number or by scanning QR code from the consumer app or their Loyalty Card with the back camera of the Serve | |
4. SpotOn Serve will recognize if the guest is a new Loyalty customer and have them sign up with their phone number, or will display an existing Loyalty customer’s rewards Please note that new loyalty accounts have no rewards available, unless there is a promotion for new sign-ups |
From Checkout
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2. Tapping Apply Loyalty shows the same phone number/QR code screen from above to sign in to loyalty. The number of spots earned from this order is displayed after payment | |
3. If the phone number entered is associated with an existing loyalty account, the customer can see their earned rewards and can choose to redeem one | |
4. Once a loyalty account is attached, the Redeem Reward banner displays with the phone number associated with the loyalty account | |
5. After paying, the summary will display:
Note: This information will be printed on the reciept.
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