Learn how to require a manager PIN approval for certain actions on the POS such as opening the cash drawer or cancelling a check.
Contents
Define what actions require manager approval
This can be done in the POS Settings section of the SpotOn Merchant dashboard.
Action | Display |
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Navigate to the Employee POS Permissions Page
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On the Employee POS Permissions page, select what features you want to require manager approval When the feature is toggled ON, then when an employee attempts to perform that specific action on the POS they will be prompted to have a manager use their PIN code to approve. |  |
Open Cash Drawer
How to prompt manager approval | Display |
|---|---|
1. Tap top left menu 2. Tap “Open Cash Drawer” |  |
Refund with a receipt
How to prompt manager approval | Display |
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Navigate to “All Orders” On the order detail page that appears, tapping “refund” will prompt the manager PIN code |    |
Refund without a receipt
How to prompt manager approval | Display |
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