Step 1: Close/Void Open Orders

If there are no open orders, go to Step 2.

Action

Display

Action

Display

1. From the End of Day page, in the Open Orders section, tap an open order to view

 

2. This will display the open order, and a green banner advising you are working on end of day

Depending on the situation, you may need to complete the order, or void it.

3a. To complete the order, apply payment as you would normally

  • When complete, tap the green banner at the top of the screen to return to the End of Day page

3b. To void and close the order, select all the items in the order, and tap Void

  • Select the reason for the void from the pop up menu

  • When all items have been voided, tap the top of the order to access the ticket commands menu, and select Close

  • When complete, tap the green banner at the top of the screen to return to the End of Day page

4. The End of Day screen will now show There are no open orders

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