Caller ID Configuration & Usage

Contents

Back of House Setup

Under Locations/Settings, check the Caller ID Enabled checkbox and input the number of phone lines

If you would like the station to default to the Caller ID screen, under Station Types/Configuration select Caller ID as the start screen.

Optionally you can make it return to that screen after an order is placed by setting the After Send Action setting to Go To Start Screen.

The Caller ID Screen can now be accessed via the Show Commands button

Caller ID Screen will/may show:

A line that is black is not being used, the caller ID info you see here is of the previous call on that line
A line that is red is ringing
A line that is green is currently active
Click/tap on a line to jump to the customer info page