Barcode Printing & FAQs | SpotOn Retail Dashboard

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With SpotOn Retail, users can create and print barcode labels using the following label dimensions, respective printing templates, and supported printers. 

Compatible DYMO Printers & Barcode Label Sizes

Printing Barcode Labels from Retail Dashboard

Information	Display

Information	Display
Login to the Retail Dashboard Click the 9-dot square on the upper left-hand corner to expand the drop-down menu	Open
3. Select Catalog from the menu on the left	Open
4. Locate the item(s) that require physical barcode labels and click the check mark next to their names on the left Note: Item variants will be selected later on the Print screen. 5. Click the More button located towards the top center of the screen
6. From the drop-down menu, select Barcodes and labels
7. A list of items, including all item variants, will appear. Undesired items may be unselected by removing the check mark display to the left of the item. 8. Enter the updated quantity of labels for each item in the field on the right.
9. Enter the UPC code for each item in the empty field.
10. From the Label Sizes drop-down menu, click the arrow on the right of the field to expand the menu of label sizes
11. Select the needed label size from the list. 12. To preview the label, click Label Preview 13. A label preview will appear in a new tab
14. After confirming the total number of needed labels and ensuring the correct UPC values are added to each item, click Save and Print (final total) Labels
15. The user will be redirected to a new page showing the previewed barcode labels. 16. Click the Printer icon located on the top right hand corner of the screen to print the barcode labels.

Barcode Printing FAQs & Basic Troubleshooting

While each computer operating system and web browser combination can vary the printing process, changing the suggested settings below should resolve most printing issues.

Which printer(s) should I use?

SpotOn recommends the DYMO 450 & DYMO 550. However, you can print labels in PDF format from your regular printer. Select your preferred printer. If the printer is successfully connected, it will appear in the drop-down menu.

What should I do if I encounter label alignment issues or degraded barcode readability?

If users are encountering label alignment issues or degraded barcode readability, try using the system dialog in lieu of the browser dialog.

Which label sizes are compatible with my printer?

Please refer to the label size chart at the top of the page.

What do I do if my labels aren’t printing to scale?

Make sure the printer settings are set to scale at 100%. Disable any setting involving Fit to print. If the issue continues, try using the System Print Dialog and printing at 100% to scale. If 100% does not work for your printer, reducing the % may solve the issue.

What is the output resolution?

The default output resolution is 300 DPI.

What drivers do I need to download?

Ensure all drivers have been downloaded for your compatible printer. View the Dymo driver list.

What UPCs can I print?

UPCs must be 8-14 digits for all items requiring a printed barcode.

My Windows PC is having trouble printing my labels. How do I fix this?

SpotOn recommends downloading the Adobe Acrobat Reader if it’s not already installed on the PC. After creating the labels, Save the labels to your hard drive as a PDF file first in lieu of printing them directly. Open the PDF file using the Adobe Acrobat Reader and print them, using the appropriate barcode labels as outlined in the section above.