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How do I turn Order with Google off?

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Temporary Disabling 

For a temporary shutdown, merchants can use the Order Pause feature of the POS. This allows for a timed pause, or for an indefinite period. This will also pause SpotOn Order. Please see Pause Online Ordering for instructions.

Disabling in BOH 

For longer-term shutdown, or if a merchant wants to shut down ordering with Google while leaving SpotOn Order unaffected, the BOH Settings for the Location have an option at the very bottom to disable Order With Google.

Note: the menu will not be removed instantly, but will be complete in less than two hours (updated menus are sent to Google hourly and then they must be processed by Google)

  • To shut down just pickup or just deliveries, setting the Ordering with Google order types to Disabled will disable ordering with Google for either pickup or delivery

  • To shut down both pickup and delivery through Google, uncheck the Enabled option for this feature

Info

Both of the above methods for disabling Ordering with Google will take effect in a few minutes

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Does this use the same schedule as SpotOn Order?

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How can I make SpotOn Ordering my preferred ordering method in Google?

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  1. Go into

the merchant’s

  1. your Google My Business account settings

  2. Select the Food Ordering menu option

  3. From the Provider section, ensure that the Online Order button is toggled on and SpotOn Food Ordering is selected as both the preferred Pickup and Delivery provider

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How do I deactivate other 3rd party providers?

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