Quick Links
Party Profiles
Once a guest's reservation is taken, a Party Profile will appear, allowing the user full control over managing this guest's visit including party status, adding flags, loyalty, and more.
Sections within Party Profiles | Example of Party Profile |
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Accessing the Party Profile
Action | Display |
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| Video Tutorial Coming Soon! |
Cancel Party
Action | Display |
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Change Status
Action | Display |
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Each status will have it’s own indicator or icon for easy identification |
Call to Confirm
Action | Display |
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Edit Date/Time, Party Size, Duration
Action | Display |
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Printing
Action | Display |
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Change Table Assignment
Action | Display |
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Guest Information and Loyalty
All of the Guest Information is presented in the upper left portion of the screen (first name, last name, email, phone number, and member number).
Action | Display |
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If this Guest has a Loyalty Member Number and the number appears in the Member Number box, the VIP Customer Party Flag with the Star will automatically be selected- so long as the setting for this function has been turned on by management in the SpotOn Reserve Web Portal. |
Party Flags
On the right hand panel, Party Flags are available to the Host for indicating party information, i.e., Graduation, High Chair Needed, Date Night, Business Meeting, etc.
Action | Display |
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If this Guest has a Loyalty Member Number and the number appears in the Member Number box, the VIP Customer Party Flag with a star will automatically be selected - so long as the setting for this function has been turned on by management in the SpotOn Reserve Web Portal. |
Permanent Guest Note
Permanent Notes will appear each time the guest visits the restaurant where the note was entered. Permanent Notes are time and date stamped with the entering user noted.
Action | Display |
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Permanent Notes entered and saved can only be edited in the SpotOn Reserve Web Portal. |
Dining Note
Dining Notes are time and date stamped with the entering user noted, and are only visible for this singular visit
Action | Display |
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Once Dining Notes are entered and saved, they cannot be changed. |