Quick Links
Ticket Command Buttons
Button | Function |
---|---|
Add Percentage Gratuity | Use to add percentage tip to guest check prior to payment |
Add Fixed Value Gratuity | Use to add a dollar amount tip to guest check prior to payment |
Add Discount | Select from applicable pre-programmed discounts; discount applied to entire order |
Add Guest | Use to add one guest to order |
Add Surcharge | Select from pre-programmed surcharges; surcharge applied to entire order |
Attach Credit Card | Captures credit card info and renames order on swipe MSR swipers only |
Auto Course | Assigns course number (1) to unsent menu items; will be visible on kitchen tickets |
Cancel Changes | Removes all unsent menu items from order |
Change Guest Count | Select updated number of guests |
Change Type | Select updated order type (e.g., Dine In, Carry Out, etc.) |
Close | Closes the order if balance is $0 |
Combine Orders | Select from other open orders to combine with current order |
Customer Info | Find/add customers (contact info, notes, address, order history) |
Done with Order | Specific 3rd party integration |
Email Receipt(s) | Once an order is closed, use this to email the receipt to the customer |
House and Loyalty | Find/add house accounts (if utilized) Do not use to access Loyalty accounts |
Loyalty | Find/add Loyalty accounts (if utilized) |
Manage | Manage and/or split check(s) by adding guests and moving items |
Move to Quick Sale | Use to move an order off the table to quick sale/carry out |
Move to Table | Use to assign an order to any open table |
Order Details | View the timestamp of each sent item on order |
Prints receipt | |
Quick Send | Use to send items and continue working on the same order |
Remove Gratuity | Use to adjust or remove gratuity |
Rename | Set order name using onscreen keyboard |
Reopen | Use to reopen closed orders |
Reprint Requisitions | Use to resend kitchen and/or bar tickets (sends entire order; Reprint will show in red on ticket) |
Scheduled Order | Use to create/edit scheduled orders for a later date/time. Minutes Before to Release determines when the ticket is sent to the kitchen. |
Release Scheduled Order | Use to override the scheduled release time and manually release a scheduled order |
Send | Use to send items and return to the start screen, to access another order |
Send to... | Use to send any unsent items to a different existing order |
Split by Guest | Use to quickly split guest check by guests |
Make Tax Exempt | Removes all pre-programmed taxes from entire order |
Transfer | Transfer order to another employee (must be clocked in and eligible to receive order) |
Apply Standard Gratuity | Adds pre-programmed standard gratuity percentage to order |